Opening hours : 9am - 6pm Mon-Fri.
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Worldwide
Shipping
Shipping 5-10 days
adapted to your needs
2 years garanteed
on all mixers

More than 40

years of experience

Quality &
Robustness

Delivery Information

 

Shipping Options

 

Shipping prices are calculated according to volume, weight of the goods, location and fuel surcharge.

All goods will be shipped by KUEHNE + NAGEL mainly and others companies according location and delivered against signature.

TO THE UK :

Delivery is 5-10 days from the date of dispatch with departure Tréflévenez (29800) or Vauvert (30600)

 

Dispatch

 

Orders placed before 11:00 a.m (UK hours) Monday to Friday will be dispatched the same day. Orders placed over the weekend will be sent out on Monday. All orders will be shipped as soon as all the items are available - subject to payment authorization. When items on your order are out of stock, the order will be shipped once all of the order's components become available. If you would rather not wait for the remainder to come into stock, we advise that you place a separate order for these items.

 

Alternative Delivery Address

 

If you would like us to ship to an alternative address rather than your registered billing address, simply complete the delivery address details.

Please Note : The Billing address must be the address your payment card is registered to. PO Box addresses may not be accepted. Unfortunately for PayPal customers we can only ship to your registered billing address. We apologize, but this restriction is a fraud prevention measure issued by PayPal and it's beyond our control.

 

Delivery Tracking

 

When we dispatch your order we will email you with the tracking details, if available.

 

Signature Required

 

As a general rule, the courier will require a signature on delivery.

 

Overseas Orders, VAT and Import Duties

 

If your delivery country is inside the European Union then your order will be subject to VAT. For exports to countries outside the EU: although these are exempt from VAT you may be required to pay import duties by your government, you will be notified by the courier that delivers your goods if this is the case. Some countries (including but not limited to Norway, Switzerland and Turkey) do not impose import duties on products shipped from the EU, however in some cases you may be required to pay a local sales tax; you will be notified by the courier that delivers your goods if this is the case.

 

Countries of Delivery

 

We deliver to most countries. Don’t hesitate to email us at contact@mixing-bucket.com for more details for non-listed countries.

 

Missing or Damaged Items

 

If your goods have either arrived damaged or are missing, please contact Mixing-bucket customer services immediately by email at contact@mixing-bucket.com

If the goods are damaged we will need a proof of the damage, either by the item being returned to us, or in some cases a photo sent per email. Customer Services can advise you on the best way of action. Once we have checked the damage we can then rectify the situation. If your goods have simply gone missing please take a picture of the parcel content, specify if you received the parcel open or not, and send it by email to customer service at contact@mixing-bucket.com. As soon as we will investigate, we will get back to you (maximum 1 week).

 

 

Payment Information

 

By Credit/bank Card

 

Mixing-bucket has chosen a secure electronic payment solution that accepts all major credit and debit cards. The personal information that you provide from your credit card (number and expiry date) is saved directly on our bank’s server that follows data encryption protocol to guarantee the privacy of your data. Mixing-bucket does not store any data regarding credit card information and payments. In order to reinforce transaction security, this payment solution uses the new form of security named 3D Secure.

 

HOW DOES 3D SECURE WORK ?

Secure payment by credit card offers many advantages to the online buyer: thanks to the encryption between your computer and the bank’s server, your credit card number remains COMPLETELY PROTECTED. Your code is COMPLETELY ANONYMOUS because the supplier does not have access to your bank account number. The supplier cannot, in any case, withdraw additional money from your account, however within 6 months he can credit your account partially or fully. An increasing number of websites are using this system and it is predicted that it will become mandatory. The first time you use the system you can learn how it works with your bank and each time after that it is very simple and, more than anything, it protects you and your information.

 

By PayPal

 

With PayPal, you pay without providing your banking information. Open a PayPal account and then use your email address and your PayPal password to make payments. Fees may apply for certain types of transactions, for example foreign currency conversion. For more details, please refer to the PayPal website.

 

By Bank transfer

 

Complete your Bank transfer by using the following bank information :

Bank : Crédit Agricole Finistere - France

Bank code : 12906

Branch code : 50087

Account number : 00255990827

RIB key : 90

IBAN (International Bank Account Number): FR76 1290 6500 8700 2559 9082 790

BIC Swift (Bank Identification Code): AGRIFRPP829

 

Please include your order number in your Bank transfer. Your order will begin to be processed as soon as we have received payment to this account.